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General frequently asked questions

You have to approach the ward offices of the Customer Care Departments and submit a prescribed requisition form. You will be permitted to use additional power after meeting of compliances like Test Report, deposit & installation of higher capacity meter if required by BEST

The power factor can be improved by installing capacitors. You have to approach a authorized Licensed Electrical Contractor to carry out the work of Capacitor installation.

It is a special lamp, which delivers more lumen output at less watts. Compared to ordinary tungsten filament lamps for the same wattage. Example: 11 watts CFL is equivalent to 60 watts ordinary Tungsten Filament lamp

Yes, because for the same illumination level less wattage CFL can be used

Earth leakage circuit breakers, are circuit breakers which trip at very small leakage currents from defective appliances. ELCB is necessary to protect us from electric shocks. It is mandatory for all 3 phase loads & loads above 5 kW.

Check wiring of your premises, if it is deteriorated get it replaced by authorized Licensed Electrical Contractors only. Electric meter room should be waterproof and well ventilated. All appliances should be properly grounded. ELCB'S should be provided on the wiring installation

The minimum standard requirements of space for establishing a sub-station is space of 8 meters by 5 meters, approximately 40 square meters

The contract is awarded to M/s Proactive In & Out Advertising Pvt. Ltd

The contract period is 01.03.2023 to 29.02.2028 (5 years)

Total no. of poles granted to the kiosk affixing on street lighting poles are 32531 nos. (+/- 10%) excluding poles on J. J. Flyover, Senapati Bapat Bridge, Tulsi Pipe Bridge, Lover Grove Bridge, Sion Flyover & Roads in Wadala Truck Terminal and all the gardens and playgrounds

The above stated bridges kiosk contract has been awarded by MSRDC.

In case of any display of kiosk complaint you may contact either at BEST Undertaking DCESL's office Sewree, contact no. 7208940678 (Charge Engr., Deputy Engr. and Superintendent),
Email : [email protected]
You may register your complaint Undertaking System Complaint register no. 022-22843939
You may contact to M/s Proactive In & Out Advertising Pvt. Ltd., contact no. 022-26131536, Email : [email protected]